We started as we always do, talking over our many morning walks with our dog. We came to realise that most problems people have, start with a lack of communication skills and misunderstandings. 

Years ago, Alex decided to take an MBA so that he could communicate better throughout the company and be able to talk to people of all levels. But the one thing that actually mattered most, communication skills, was left out of the curriculum.

Julie came from a totally different background of nursing then sales. You tend to get thrown in the deep end with nursing and have to learn to communicate quickly, talking, listening and unspoken body language. 

Since then, working in sales, bought its own communication issues through cold calling  and field sales. 

Whether startup or established corporations, both struggled with poor leadership, untrained managers and cultures where people walked on eggshells afraid of upsetting the apple-cart.

As we have developed T#1S , one detail which we were genuinely surprised about ,was that the blue collar front line workers were printing out the material and keeping it in their trucks . We found that when you give people something real and human, without talking down to them, they reach for it themselves.

T#1S uses humor to make it relatable, this has helped people to engage with the material leaving them feel like they could improve on their own terms, and allowing someone to feel like they matter.